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IMPORTANT DCP 2003 RELEASE INFORMATION
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Note that these changes are cumulative and range from March 2004 to April 2006.
First store upgrade cost is $399 ($199 each additional store).
Upgrade entitles you to free upgrades for one year.
What is new in DryClean PRO 2003?
New Features
Here are the new features added to DryClean PRO 2003
Printing
1) All Categories On One Ticket.
Go to
Ø Tools,
Ø Advanced System,
Ø General Settings Printing 2 and check off One Invoice for All Tickets to activate this.
2) Print Alteration on Parent Ticket. Go to
Ø Tools,
Ø Advanced System,
Ø General Settings, Printing 2 and check off Print Alterations on Parent Ticket to activate this.
3) Customize Printed Tickets
Works only on Epson TM88 or compatible printers. Go to
Ø Tools,
Ø Advanced System,
Ø General Settings, Printing 2 and select Ticket Printing Settings to customize the ticket.
Ø Simply, double click on the Setting you want to make Bold, Tall, Wide or Reverse and select the Field.
4) Printing Any Number of Copies of a Ticket. Go to
Ø Tools,
Ø Advanced System,
Ø General Settings,
Ø Printing 2 and in the box
Ø Copies to Print put in the number you want.
Payment Receipts (Epson Printers only)
To activate this function go to
Ø Tools,
Ø Advanced System,
Ø General Settings,
Ø Printing 2 and go to Payment Receipt Printing.
Ø You can select Always Print Automatically or you can right click on the Payment area of the main customer screen and select Print Receipt
Printing Customized Coupons On Tickets (Epson Printer Only). Click on
Ø Tools,
Ø Advanced System,
Ø General Settings and Printer1.
Ø Click on Coupon To Print and select the bmp file that you have created the coupon on. This will then add it on the bottom of the ticket.
Sub Types
Now you can further sub-categorize garments within a category e.g. Laundry in DCP. This not only makes it easier for your employees to find garments on the ticket screen, but also helps you generate reports on groups of garments. E.g. all uppers whether they are western, men, or women's can be classified under a single category "shirts.” This function also gives you further granularity of enforcing up charges or colors on these garments. E.g. you may not be interested in capturing the color of blankets but might be for shirts.
First, you have to create the sub type. You can do this by going to
Ø Tools,
Ø Settings,
Ø Garment Sub Types.
Then to add the garments to a Sub Type go to
Ø Tools,
Ø Settings,
Ø Garments and Pricing.
Ø Select the category you want to add to the sub category and then select Setting.
Ø Highlight the garment you want to add to the sub type then select the Sub Type for this garment in number 4.
Retail Customer Account Screen
Show Due Date on Customer Screen
Here you have an option to print the due date instead of the check in date. Go to
Ø Tools,
Ø Advanced System,
Ø General Setting, and
Ø Other and put a checkmark in Show Due Date in Customer Screen.
Select All / Deselect All
If you want to select certain tickets to check out or make payments for, just right click on the
Ø Customer History Screen and select
Ø Deselect All. This will uncheck all ticket.
Ø Then only select the ones you want selected.
Reports
Customer History
This report is for customers that want to see a list of all the business they've done with your store. First, bring up the customer name then go to
Ø Tools,
Ø Current Customer,
Ø All Customer Transactions.
Process Garment List
Here you can see a list of all garments a certain customer brought in. First, bring up the customer name then go to
Ø Tools,
Ø Current Customer,
Ø Process Garment List.
Drop Off By Customer
Here you can run a drop off report and it will arrange the report by customer name
Ø Reports -> Quick Reports -> Inventory Reports -> Drop Off By Customer.
Emailing
Email Statements
Yow can now email statements to you customers. Go to
Ø Reports,
Ø Quick Reports,
Ø Account Receivable. Then click on
Ø Pay/Change Existing Statements. Then you will get a list of billable customers who has invoices to pay.
Ø Right click on one of the names and select email statement.
Ø Follow the on screen instructions from there.
Credit Card Functionality
Batch Processing
Here you can do batch processing now with ICVerify. Go to
Ø Tools,
Ø Batch Processing.
Ø Click on Load Customers and select the date range you want.
Ø Next select Save Batch and Save the file as an Icverify file.
Ø Next, the system will ask if you want to Run the Batch of transactions now. If you would like to say YES and the system will run those Batch Transactions.
Multi User Credit Card Software
DryClean PRO is now integrated with multi user credit card software programs.
Lot System
Track Employee Changing the Lot
Here is a way to track employees who change the lot color
Ø Tools
Ø Advanced System
Ø General Settings
Ø Lot System
Ø Track the Employees Changing the Lot
When the employee changes the lot, it would track it in Security Trail (Reports, Quick Reports, Employee Reports, and Security Trail)
Easier Search by Lot Number
Ø F2 Next Customer
Ø Advanced Search
You can now search customers by range of Lot Numbers. Previously you could only search based on first and last lot number.
Speak To Warn When Changing Colors
Ø Tools
Ø Advanced System
Ø Lot System
Ø Speak To Warn When Changing Lot
The system can now tell you when to change the lot color. DryClean Pro will give your employee a message to change the lot color at a pre-determined time. In the box Text to Prompt Employee to Change the Lot you can now put a message in there that you want your employee to see before changing the lot
New Peripherals
Camera
You can now take a picture of a customer for your security records so you do not give clothes to the wrong customer. To activate the camera go to
Ø Tools,
Ø Advanced System,
Ø General Settings and Peripherals.
Ø Select Enable Camera then Select the camera that you will be using for the pictures.
Now, every time a new customer comes in, the system will ask you Do You Want To Take a Picture Using The Camera?
If you say YES, it will take a picture.
This also works for taking a picture if someone else comes to pick up the clothes
Signature Pads
Here is another way to secure your credit card sales. To activate Signature Pads go to
Ø Tools,
Ø Advanced System,
Ø General Settings and Peripherals.
Ø Put a checkmark in Enable Signature Pad. Every time a customer pays by Credit Card it will activate the Signature Pad and force your employee to get the Signature of the customer.
We now work with Ithaca Tag Printers
We now work with Epson TM88 USB Printers
Other Features
Close Customer Account After Creating The Ticket
Here is a way to close out an account when your employee is done with the account
Go to
Ø Tools,
Ø Advanced System, General Settings, and Security
Ø Close the Customer Account after Creating the Ticket
Ø Select the level you feel is good for you
Enforce Checkout By Scanning Ticket
Go to
Ø Tools,
Ø Advanced System,
Ø General Settings and
Ø Other.
Ø Put a checkmark in Enforce Checkout by Scanning Ticket. Now when you are checking out a customer it will force you to scan the ticket to checkout that ticket. If you scan, a ticket that does not belong to the customer whose account is on the screen it will tell you that this ticket does not belong to this customer.
Ø Please note you also need to activate Use for Pickup (Tools, Hardware Status, Scanner) for this function to work.
Quick Books Integration
DCP is now more tightly integrated with Quick books. You can now transfer more detailed information to QB.
Upgrade Features
These features have been upgraded from the previous version
Delivery Menu
Delivery menu has been enhanced. You can now enlist customer on delivery schedule by day of week or time of the day. Scanning-out of outgoing invoices and scanning-in of undelivered items have now been improved.
Ease of Use
DCP Routes and Delivery menus are now easier than ever. The driver simply scans the tickets that are going out and notifies DCP that they are going on a route-run. DCP prints a list and optionally invoices for all customers. DCP now also works with MapPoint 2002 to generate a map of the run for the route. Furthermore, you can print bar-coded labels that the driver can just drop into the customer's pickup bags.
On return from a route-run the driver just scans the tickets that weren't delivered and DCP generates a report for the route.
Accounts Receivable
We have a brand new Account Receivable Section. Here are the new features.
1) Carries over all Unpaid Balances to the next invoice. So now, you just select the end date and it will show you that total.
2) A new section called Pay Change Existing Invoices that would show you all the unpaid invoices for the time you have selected. You can also email these invoices to customers just by right clicking on the invoice and selecting Email Invoice.
3) When you make an invoice for a customer, it will put a line on the main customer screen called Invoice. So, if a customer comes in and you want to quickly check their invoice just double click on the invoice and bring it up right in front of you.
4) Current customer's credit can now be manually edited. Note that this feature was disabled in DCP 2003 but numerous requests from customers has prompted us to re-enable this popular feature.
Bill Customer on a Different Price Table
To bring up this feature please go to
Ø TAB 3 above the customers First Name and Last Name.
You will see 2 new boxes Price Table and Bill Table. If you want to Price a ticket at one price and Bill a customer on another here is where you do it. First in Price Table, select the Price Table you want to show up on the ticket. Then in Bill Table, the Price Table you want to show up on the Account Receivable Report that you send out to customers.
PLEASE NOTE: If you have put a customer in a wholesale price table and this customer is just a regular customer, you must make sure that both Price Table and Bill Table say the price table you want or there will be confusion.
Bill to Parent Account
You can now tell DryClean PRO to bill multiple customers on one account.
To bring up this feature please go to
Ø Tab 3 above the customers First Name and last Name.
You will see a box called Parent Account. In this box, type in the customer ID number of the customer you want all of this clients billed under. For example if you have an account called Hilton Hotel (Parent) and another account called Hilton Hotel Employee (Son) and you want to create tickets as normal in the Hilton Employee account but billed under the Hilton Hotel Account, simple put the Customer ID number of Hilton Hotel in the Hilton Employee Parent Account box. This is mostly exclusively used on billable customers
Scanner Support
You can now make the scanner support screen a full screen size so you can see it form your racking area. This allows you to diagnose scanner problems or to just get acknowledgement of what is scanned.
Ø Tools
Ø Hardware Status
Ø Scanner
Ø Drag the window from the corner to grow its font size
Garments and Pricing
Now there is an easier way to increase or decrease garment prices. Simply go to
Ø Tools,
Ø Settings,
Ø Garment and Pricing.
Ø Select the category you want to change the price for and right click anywhere in the price list.
Ø A box will come up asking you if you want a Percentage or a Fixed Amount.
Ø Select what you feel is right and put in your numbers.
Ø If you want to decrease the price, do the same as above but put a checkmark in Decrease Prices.
Shift
This Feature we have added a new look. Go to
Ø Daily,
Ø Shift.
If you click on Change Shift at the end of doing your beginning and end balance a new screen will come up asking you how much Cash, Checks, Credit Cards and Others you have in your cash drawer.
Also there is a new Report called Show Shift Info that a manger or owner can check how a shift is going during the shifts itself. Click on
Ø Daily,
Ø Shift, and
Ø Show Shift Info to run this report.
When you are doing a change of shift, the receipt printer will print off a receipt of the cash drawer totals for the day. The receipt will also tell you if the employee is over or under for that shift.
Accounts
You now have the option of 200 different price tables.
Multiple Tax Codes
You can now do up to 100 different tax codes for your store.
To bring this feature up please to go to:
Ø Tools
Ø Advanced System
Ø General Settings
Ø Payments
Ø Select Multiple Tax Codes
Here you can give a name to a tax code, a Tax1 rate, Tax2 rate, plus Environmental Fee. Once you do that, bring up the customer and go to TAB 3 above the customer’s first name and last name. In the tax code box, choose the appropriate tax code for this client.
Clients who have routes in different cities or counties usually use this feature.
Security
This feature is located in
Ø Tools,
Ø Advanced System,
Ø General Settings, and
Ø Security.
Ø Now, if you have it under No Security the system will not ask you for any passwords, except when the Owner Password is needed.
Ø If you select any other level, it will ask you for the regular passwords.
Last Name/First Name
Go to main Customer Account Screen
In the First Name and Last Name box, there is now a password to change the customers’ name. This is activated under Security Level (Tools->Advanced System->Security.) Now only the manager or owner can change the customer name.
Help Files
We have created a help file in DryClean Pro that will answer most of DryClean Pro Questions. Click on
Ø Help and
Ø Help Topics to bring up the Help Files.