Benefits of DCDN to Equipment Manufacturers

• Your product becomes automation friendly. This opens up your machine to work in fully or semi-automated plants.
• Any DCDN device is accessible via phone or internet. This allows your technical support staff to diagnose problems remotely from their desk.
• Simple Windows based Software Development Kit (SDK) lets you write custom Windows software for your product.
• Allows your product to connect with other machines in the dry cleaning store. This allows better diagnostics and can eliminate redundant sensors in your product.
• Allows remote controlled operation of your product since DCDN application can be accessed from the internet.
• Gives you, the manufacturer the ability to distribute Windows diagnostics, testing, and setup programs with your product.
• Your product can automatically become internet enabled. Just consider a situation where your support staff is made aware of a problem even before the cleaner finds out about it.
• Automation enabling costs as low as $30 per product
• This can also generate more revenue for you in the form of hardware upgrades to your existing customers.
• Lowers your support costs
• DCDN automatically logs informational data coming from your product for useful historical reports. This helps generate reports like how many garments were pressed at a station or how many loads were processed in a washer.
• Warnings or error information is also logged into a common event log. This further helps you and your customer in diagnosing problems.
• Send out critical immediate warnings, alarm information to a common alarm system.
• Route the warning or alarm directly to your technical support via email or SMS. This allows your support person to attend to the problem even before the plant owner/manager discovers it.

Benefits of DCDN to Cleaners

• Central automation of a store gives you one dash board access to store equipment and operation.
• Diagnostic programs for DCDN compatible products allows quick resolution of problems
• You can view real time status of your store, equipment, and operations, anytime from any place via internet
• Since equipment manufacturers have direct access to their machines, diagnostics of problem is simple and fast and would require your minimum intervention.